Accessibility Statement
Sphion Ltd
Last updated: 15 August 2026

Accessibility at Sphion
Sphion Ltd is committed to providing an accessible and inclusive website and to making our services accessible to disabled people.
We aim to ensure that people can access our website, information and services regardless of disability, impairment, technology or method of access.

We recognise our responsibilities as a service provider under the Equality Act 2010, including the duty to make reasonable adjustments where disabled people would otherwise be placed at a substantial disadvantage.

Accessibility Standard
We aim to design, develop and maintain this website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.
WCAG is based upon four principles requiring digital content to be:

• perceivable;

• operable;

• understandable; and

• robust.

Accessibility is considered as part of the ongoing development and maintenance of this website.

What You Should Be Able to Do
We aim to make it possible for users to:

• navigate the website using a keyboard;

• navigate content using compatible screen-reading technology;

• zoom and resize text without losing essential information or functionality;

• access the website across different screen sizes and orientations;

• understand content presented using clear headings and logical structures;

• identify links and interactive controls;

• use website forms with appropriate labels and instructions;

• understand form errors and how to correct them;

• distinguish text and important interface elements through sufficient contrast;

• understand meaningful images through appropriate text alternatives; and

• access information without relying solely upon colour, sound or visual presentation.
   

We also aim to avoid unnecessary flashing, movement or other content that may create accessibility barriers.
Reasonable Adjustments
Sphion Ltd recognises that accessibility extends beyond the design of this website.
If a disabled person experiences a substantial disadvantage when accessing our services, we will consider reasonable adjustments appropriate to their individual circumstances.
This may include, where reasonable and appropriate:

• providing information in an alternative format;

• communicating by an alternative method;

• explaining technical information verbally;

• providing accessible versions of documents;

• allowing additional time or alternative arrangements for communication; or

• making other reasonable adjustments to the way our services are provided.
   

We do not charge disabled clients or website users for reasonable adjustments required to access our services.

Technical Documents and Drawings
As an architectural design, building surveying and technical consultancy, some of our work necessarily involves drawings, plans, photographs, diagrams, specifications, reports and other technically complex information.
Certain technical documents may be inherently difficult to interpret using some assistive technologies.

PDF Documents
Where documents are made available through our website, we aim to make new documents accessible where reasonably practicable.
If you experience difficulty accessing a PDF or other document, please contact us and tell us what information you require and the format that would assist you.

Third-Party Services
Parts of this website may rely upon third-party technology, applications or services.
Although we aim to select and configure third-party services with accessibility in mind, some aspects of their accessibility may be outside the direct control of Sphion Ltd.
If a third-party component prevents you from accessing our services, please contact us so that we can consider an alternative method of providing the relevant information or service.
Reporting an Accessibility Problem
If you experience difficulty using this website, identify an accessibility problem or believe that we are not meeting your accessibility requirements, please contact us.
Providing the following information, where possible, will help us investigate:

• the webpage, document or service you were trying to access;

• the problem you experienced;

• the device and browser you were using;

• any assistive technology you were using; and

• the adjustment or alternative format that would assist you.
   

We welcome accessibility feedback and will consider identified issues as part of the ongoing development of our website and services.
Contact Us About Accessibility
Accessibility requests and feedback can be sent to:
Sphion Ltd
Collingwood Buildings
38 Collingwood Street
Newcastle upon Tyne
NE1 1JF
Email: info@sphion.co.uk
If you require information from this website in an alternative format, please contact us using the details above.

Testing and Review
We aim to review the accessibility of our website as it develops and following significant changes to its design, content or functionality.
Accessibility should be assessed using a combination of appropriate automated and manual testing, including checks relating to keyboard navigation, colour contrast, text resizing, page structure, forms, alternative text and assistive technologies.
We will update this statement where appropriate following accessibility reviews or significant changes to the website.

Compliance Status
Sphion Ltd aims for this website to conform to WCAG 2.2 Level AA.
We will only describe the website as fully conforming to WCAG 2.2 Level AA once appropriate accessibility testing has established that the applicable Level A and Level AA success criteria have been met.
Until that assessment has been completed, this statement should not be interpreted as a declaration that every page or third-party component has been independently verified as fully WCAG 2.2 Level AA conformant.

Governing Legislation
Sphion Ltd provides services in accordance with applicable equality legislation, including the Equality Act 2010.
We are committed to taking reasonable steps to prevent disabled people from being placed at a substantial disadvantage when accessing our services.

Sphion Ltd
Collingwood Buildings, 38 Collingwood Street, Newcastle upon Tyne, NE1 1JF
Email: info@sphion.co.uk
© 2026 Sphion Ltd. All rights reserved.